FAQ
Q: Are all watches sold on Time Cartage authentic?
A:Yes! Every watch we sell is 100% authentic and sourced directly from authorized dealers or certified distributors. Each item comes with official brand packaging, serial numbers, and a manufacturer’s warranty.
Q:How do I know which watch is right for me?
A:Our store offers detailed product descriptions, specifications, and high-quality images to help you choose. You can also use our filter options (brand, price range, style, etc.) to find a watch that perfectly fits your personality and lifestyle.
Q:What payment methods do you accept?
A:We accept a wide range of secure payment options including credit/debit cards, Jazz Cash, Easypaisa,and bank transfers. All transactions are encrypted and secured for your protection.
Q:How long does shipping take?
A:Shipping times depend on your location:
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Domestic Orders: 3–7 business days
We’ll provide you with a tracking number once your order is shipped so you can follow your package in real time.
Q:What is your return and exchange policy?
A:We offer a 7-day return or exchange policy from the date of delivery. To qualify, the item must be unused, unworn, and in its original packaging with all tags and documentation.
Q:Can I cancel my order after placing it?
A:Orders can be canceled within 24 hours of purchase as long as they haven’t been shipped yet. Once your order has been dispatched, cancellations are no longer possible — but you can request a return once you receive the item.
Q:Do you offer international shipping?
A:Yes, Time Cartage ships worldwide! International shipping costs and delivery times may vary depending on the destination. Customs duties or import taxes (if applicable) are the buyer’s responsibility.
Q:How do I track my order?
A:Once your order has been processed and shipped, you’ll receive a confirmation email with your tracking number and a link to monitor your shipment’s progress.
Q:How can I contact Time Cartage for assistance?
A:We’re always here to help! You can reach our support team via:
- Email: timecartageofficial@gmail.com
- Contact Form: [Time Cartage Contact Page]
- Business Hours: Monday – Friday, 9 AM – 6 PM (local time)
We strive to respond to all inquiries within 24 hours